Vantage Assurance Group is an independent health care, life insurance, annuity and disability advisory company that specializes in offering a broad range of insurance products. Our portfolio of insurance companies gives us the capability to present a number of health care plans and insurance options specifically designed for you. We also provide the flexibility to add tax favored plans. These plans combined with a High Deductible Health Care plan, reduce the cost of your health care and insurance budget.

We Are in the Service Business
Supporting our customers is at the core of our service commitment. We want you to be completely satisfied with our service and the products we offer. We encourage our customers to call on us when they have questions about their coverage or health care provider. Our team members are required to observe common rules of courtesy and to acknowledge that every customer has individual needs.

Our Customer Service Values
People want to buy from someone they can trust, a professional, a person who is friendly, responsive and willing to solve problems. Someone, who is committed to providing a higher level of customer service. A person who is interested in them as a customer, accepts responsibility and is proactive with a can-do attitude.

Our service commitment includes the recognition of five essential service values. Each is part of our continued effort to provide exceptional service to the Businesses, Individuals, Families, Students and Seniors we serve.

• Convenience – Providing a hassle-free experience for our customers, making it easy to understand the products, coverage and the insurance companies we offer.
  
  
• Accessibility – Being available at all times, providing the means to contact a decision-maker and returning calls within a prudent time frame.
  
  
• Attitude – Having a genuine understanding, respect and concern for the needs of our customers. Presenting a friendly, supportive attitude during meetings and when answering questions and solving problems.
  
  
• Knowledge – Having the ability to clearly define the need for coverage and taking the appropriate steps to achieve a suitable solution that meets or exceeds the expectations of our customers.
  
  
• Access to Information – Means having the ability to access information, answer questions and satisfy customer requests on an immediate basis. This includes working with all provider service centers charged with the responsibility of assisting our customers.

We Want to Talk with You
With the age of information technology, it has become more and more difficult, sometimes impossible to actually reach someone. All of us are confronted with an endless maze of prompts and options, just to leave a message. This is not the case with our company. We are here to talk directly with you, one on one, to answer your questions, solve issues and if necessary, direct you to the service center of choice.

Insurance products are offered through Vantage Assurance Group DBA Venue
Insurance Agency a California Licensed Insurance Agency Number 0C17317
Insurancevenue.com is the Registered Domain for Vantage Assurance Group

Put the Power of Independence to Work for You
Call 800-393-3838 or e-mail wecanhelp@insurancevenue.com today for an initial consultation without obligation.